Help Centre

How can we help?

Getting started

Account setup, your first site, your first vehicle.

12 articles

Sites

Multi-site setup, admin invites, site-level reporting.

9 articles

Vehicles

Vehicle records, photos, allocation, search & filter.

14 articles

Technicians

Inviting techs, allocation, role-based access.

8 articles

Digital Jobcards

Statuses, timing, estimate vs actual, completion.

22 articles

CSV import & export

Templates, bulk operations, reporting exports.

7 articles

Security & roles

Permissions, audit logs, data handling.

11 articles

Reporting

Job summaries, cost reports, technician performance.

6 articles

Billing & accounts

Plans, invoices, adding sites, downgrading.

9 articles

Still stuck? Talk to a human.

Our support team replies in under 15 minutes during business hours. In-app chat is the fastest path.

Contact support

Onboarding for new sites

Rolling ReconRecond out to a new rooftop? We have a 30-minute structured onboarding walkthrough.

Book onboarding